Privacy policy
Privacy Policy — OmniQ™
Last updated: April 12, 2026
At OmniQ™, we respect your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.
1. Information We Collect
When you visit our store or place an order, we may collect:
- Contact information: name, email, phone number, shipping and billing address.
- Payment information: credit card or payment details (processed securely — we never store your card data on our servers).
- Order information: products purchased, transaction history, returns and exchanges.
- Device and usage data: IP address, browser type, pages visited, and how you interact with our website.
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Communicate with you about your order, account, or support inquiries.
- Improve our website, products, and customer experience.
- Send promotional emails (you can unsubscribe at any time).
- Prevent fraud and maintain security.
We do not sell your personal information to third parties.
3. How We Share Your Information
We only share your information with trusted parties who help us operate our business:
- Shopify: our ecommerce platform that hosts and powers our store.
- Payment processors: to securely handle your transactions.
- Shipping carriers: to deliver your orders.
- Analytics providers: to help us understand how customers use our website.
These partners only access the information necessary to perform their services and are required to protect your data.
4. Cookies
Our website uses cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings.
5. Data Security
We use industry-standard SSL encryption to protect your personal and payment information. While no method of transmission is 100% secure, we take reasonable measures to safeguard your data.
6. Your Rights
Depending on where you live, you may have the right to:
- Access, correct, or delete your personal information.
- Opt out of marketing communications.
- Request a copy of your data.
- Opt out of targeted advertising.
To exercise any of these rights, contact us at omniq.support@gmail.com.
7. Children's Privacy
Our services are not intended for anyone under the age of 16. We do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
9. Contact Us
If you have any questions about this Privacy Policy, please contact us:
Email: omniq.support@gmail.com
OmniQ Group LLC